Privacy Policy
Effective July 16, 2026
Cornwell Exterior Cleaning respects your privacy. This Privacy Policy explains what information may be collected, how it is used, and how it is protected when you contact us, request a quote, schedule service, approve work, make a payment, or otherwise communicate with our business.
Information We Collect
We may collect information that you voluntarily provide, including:
Your name
Telephone number
Email address
Billing address
Service-property address
Details about the property or requested service
Photographs or other information you provide concerning the project
Quotes, approvals, scheduling information, invoices, payments, and communication records
Our website and service providers may also collect limited technical information automatically, such as browser type, device information, IP address, website activity, and cookies used for site operation, security, and analytics.
How We Use Information
Cornwell Exterior Cleaning uses customer information only for legitimate business purposes, including:
Responding to inquiries
Preparing and delivering quotes
Scheduling and performing services
Communicating about appointments or projects
Processing payments and deposits
Sending invoices, receipts, and service-related notices
Maintaining customer and business records
Addressing questions, service concerns, or disputes
Improving our services, website, and customer experience
Complying with legal, tax, insurance, or recordkeeping requirements
We do not sell or rent customer personal information.
Service Providers
Cornwell Exterior Cleaning may use reputable third-party service providers to operate the business. These may include website hosting, customer-management software, email and text-message services, payment processors, analytics providers, cloud storage, and accounting or administrative services.
Examples may include Squarespace, Jobber, Apple, Google, Stripe, Jobber Payments, Venmo, and similar providers.
These companies may receive or process information only as necessary to provide their services, complete authorized transactions, maintain records, prevent fraud, or comply with applicable law. Their own privacy policies may also apply when you use their platforms or payment services.
Payment Information
Payments may be processed through third-party payment providers. Cornwell Exterior Cleaning does not ordinarily receive or store complete credit-card or bank-account numbers.
Payment providers may collect and process payment information according to their own terms and privacy policies.
Information Sharing
We do not disclose customer information except:
To service providers assisting with normal business operations
When necessary to process a customer-authorized transaction
When required by law, court order, subpoena, insurance request, or governmental authority
When reasonably necessary to protect the rights, property, safety, or legal interests of Cornwell Exterior Cleaning, its customers, or others
In connection with the sale or transfer of the business, subject to appropriate confidentiality protections
Photographs and Project Documentation
Cornwell Exterior Cleaning may take photographs or video before, during, or after service for condition documentation, quality control, customer communication, recordkeeping, training, or dispute resolution.
Project images may also be used for portfolio, educational, website, social-media, or marketing purposes unless the customer requests otherwise before service.
Reasonable efforts will be made not to publicly disclose customer names, street addresses, license plates, security information, private documents, or other sensitive identifying details without permission.
Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure. However, no website, electronic communication, cloud system, or data-storage method can be guaranteed completely secure.
Data Retention
Customer information may be retained for as long as reasonably necessary to:
Provide services
Maintain business, payment, tax, insurance, and warranty records
Resolve disputes
Enforce agreements
Meet legal or regulatory obligations
Information that is no longer reasonably needed may be deleted or securely disposed of.
Your Choices
You may contact Cornwell Exterior Cleaning to:
Ask what contact information we have about you
Request correction of inaccurate information
Request deletion of information that is no longer needed, subject to legal, financial, insurance, and recordkeeping requirements
Request that project photographs not be used publicly
Opt out of nonessential promotional communications
Service-related communications concerning quotes, appointments, payments, invoices, or active customer relationships may still be sent when necessary.
Children’s Privacy
Our services are intended for property owners, tenants, managers, and authorized adults. We do not knowingly collect personal information directly from children under 13.
External Links
Our website or communications may contain links to third-party websites or services. Cornwell Exterior Cleaning is not responsible for the privacy practices, security, or content of those third parties.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our business practices, technology, service providers, or legal obligations. The effective date at the top of the policy will show when it was most recently revised.
Contact Information
Questions or requests concerning this Privacy Policy may be directed to:
Cornwell Exterior Cleaning
Gerald Cornwell
Natchez, Mississippi
Phone: (601) 431-2840
Email: gerald@cornwellexteriorcleaning.com
Website: www.cornwellexteriorcleaning.com